Thank you for choosing Kenia Stores for your shopping needs. We are committed to providing efficient and reliable delivery services to ensure that your products reach you in a timely manner. Please take note of the following information regarding our delivery process:
Delivery Time: We strive to deliver your order within 48 hours from the time of purchase. Our dedicated team works diligently to process and dispatch your items promptly. However, please note that delivery times may vary depending on the location and availability of the products.
Payment upon Delivery: To offer you convenience and peace of mind, we provide a payment upon delivery option. This means that you have the flexibility to pay for your order when it is delivered to your specified address. Our delivery personnel will carry a secure payment collection system to facilitate a smooth transaction. We accept cash and mobile money transfers for payment upon delivery.
Cost of Delivery: Please be aware that the cost of delivery is separate from the price of the products you have ordered. The delivery fee is determined based on various factors, including the size, weight, and destination of your order. The exact delivery cost will be calculated and communicated to you during the checkout process, prior to finalizing your purchase.
We understand the importance of transparency, and we strive to provide accurate and competitive delivery rates. Rest assured that we work with reputable logistics partners to ensure your order is handled with care and delivered efficiently.
If you have any specific delivery instructions or requests, kindly provide them during the checkout process or contact our customer service team. We will do our best to accommodate your needs and ensure a smooth delivery experience.
We appreciate your trust in Kenia Stores, and we are committed to delivering exceptional service to you. Should you have any further questions or require assistance regarding your delivery, please do not hesitate to contact us.
