At Kenia Stores, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the data you provide to us when you visit our website or make a purchase. We encourage you to read this policy carefully to understand how your personal information is handled.
Information We Collect: When you visit our website or make a purchase, we may collect certain information from you, including:
Personal Information: This includes your name, email address, shipping address, phone number, and payment details. We collect this information to process your orders, facilitate communication, and deliver the products to you.
Log Data: Our servers automatically record certain information, such as your IP address, browser type, referring/exit pages, and the date and time of your visit. This data is used to analyze trends, administer the site, track user movements, and gather demographic information for internal purposes.
Cookies: We use cookies, which are small files stored on your device, to enhance your browsing experience. Cookies allow us to remember your preferences, analyze site usage, and personalize your shopping experience.
How We Use Your Information: We use the information we collect for various purposes, including:
Order Processing: We use your personal information to process and fulfill your orders, including shipping, invoicing, and customer service.
Communication: We may use your email address or phone number to send you order updates, promotional offers, newsletters, and other relevant information. You have the option to opt out of these communications at any time.
Improving User Experience: We analyze the data we collect to improve our website, tailor our product offerings, and provide a more personalized and seamless shopping experience.
Data Security: We take appropriate measures to ensure the security of your personal information and protect it against unauthorized access, alteration, disclosure, or destruction. We implement industry-standard security technologies and procedures to safeguard your data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Third-Party Disclosure: We do not sell, trade, or otherwise transfer your personal information to outside parties unless we have your consent or are required by law to do so. However, we may share your information with trusted third parties who assist us in operating our website, conducting business, or providing services to you. These third parties are obligated to keep your information confidential.
Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Updates to the Privacy Policy: We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised date will be indicated at the top. We encourage you to review this policy periodically to stay informed about how we handle and protect your information.
Contact Us: If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us at privacy@kenia.co.ke.
By using our website and providing your information, you consent to the terms of this Privacy Policy.
